Take the hassle out of hosting your osTicket help desk and improve customer support efficiency by providing your staff with a proven platform they need to deliver fast, effective and measurable support.
SupportSystem allows you to present a web portal to your customers to create, track, and respond to support requests.
Create a knowledgebase of help content and frequently asked questions to help your users find the information they need when they need it without the need to open a support request.
SupportSystem is simple, yet powerful. This ensures that your staff can quickly begin using the system without any headaches or hassles and with very little or no training.
SupportSystem is engineered to integrate with the way you naturally approach customer support.
SupportSystem comes with email integration out of the box. You can immediately create tickets from emails sent to your SupportSystem account; with no setup required.
Prioritize and route incoming mail to appropriate personnel and departments based on destination mailbox and configurable ticket filters.
Never drop another customer inquiry! SupportSystem helps you manage, track and respond to customer support requests.
Seamlessly route incoming inquiries from email, web-forms and phone into a simple, easy-to-use, multi-user, web-based customer support platform.
I just wanted to say thank-you for this awesome support system. I can relax sometimes now knowing my customers are taken care of even when I am unavailable or in school. P. Jones
I was able to set up a full support system in minutes ... It is good for us small businesses just starting out and even large corporations. Steve
Please wait... it will take a second!